Politique de confidentialité

S'applique à rawdly.com et à l'application mobile Rawdly Parent. Exploitée par ABDO OTMANI LTD. En vigueur le 4 avril 2026. Le texte juridique complet ci-dessous est en anglais.

Rawdly | Operated by ABDO OTMANI LTD
Effective Date: 4 April 2026
Last Updated: 4 April 2026
Version: 1.0


This Privacy Policy applies to the Rawdly website accessible at https://rawdly.com and the Rawdly Parent mobile application available on the Apple App Store and Google Play Store (collectively, the "Platform" or the "Service").


Table of Contents

  1. About Us
  2. Scope and Application of This Policy
  3. Definitions
  4. Data Controller Information
  5. Categories of Personal Data We Collect
  6. How We Collect Personal Data
  7. Legal Bases for Processing Personal Data (GDPR)
  8. Purposes for Which We Use Your Personal Data
  9. Children's Data — Special Provisions
  10. Cookies, Tracking Technologies, and Remarketing
  11. Third-Party Services and Processors
  12. International Data Transfers
  13. Data Retention
  14. Data Security
  15. Your Rights Under GDPR and UK GDPR
  16. Your Rights Under CCPA and CPRA (California Residents)
  17. Your Rights Under CalOPPA
  18. Marketing Communications and Remarketing Opt-Out
  19. Third-Party Links and Integrations
  20. Changes to This Privacy Policy
  21. Contact Us and Privacy Inquiries

1. About Us

Rawdly is a Software-as-a-Service (SaaS) platform built for daycare and childcare centre management. The Platform enables daycare operators, authorised staff, and parents or guardians to manage daily attendance, activity records, child profiles, staff accounts, and operational workflows through a unified web and mobile application.

The Platform is developed and operated by ABDO OTMANI LTD, a company registered in the United Kingdom.

For all privacy-related enquiries, please contact us at: contact@rawdly.com


2. Scope and Application of This Policy

This Privacy Policy describes how ABDO OTMANI LTD ("Rawdly", "we", "us", or "our") collects, uses, stores, shares, and protects personal data when you:

  • Access or use the Rawdly website at https://rawdly.com;
  • Download and use the Rawdly Parent mobile application on iOS or Android devices;
  • Register for or subscribe to the Rawdly service in any capacity (administrator, daycare staff, or parent/guardian);
  • Interact with our remarketing communications or advertising content on third-party platforms.

This Policy applies to all users of the Platform, including daycare administrators, staff members, and parents or guardians who have been granted access by an authorised operator. The intended users of the Platform are adults only. The Platform does not solicit, invite, or knowingly accept direct registrations from minors.

This Policy does not apply to the independent data practices of third-party services or websites to which we may link. We encourage you to review the privacy policies of any third-party services you access independently.


3. Definitions

TermDefinition
Personal DataAny information relating to an identified or identifiable natural person.
Data SubjectThe natural person whose personal data is being processed.
ProcessingAny operation performed on personal data, including collection, storage, use, disclosure, or deletion.
Data ControllerThe entity that determines the purposes and means of processing personal data — in this case, ABDO OTMANI LTD.
Data ProcessorA third party that processes personal data on behalf of the Data Controller under a binding agreement.
Enrolled ChildA child enrolled at a daycare centre whose operational data (name, age, attendance, etc.) is entered into the Platform by an authorised adult user. Enrolled children are not users of the Platform and do not interact with it directly.
GDPRThe General Data Protection Regulation (EU) 2016/679.
UK GDPRThe United Kingdom General Data Protection Regulation, as retained in UK law by the European Union (Withdrawal) Act 2018.
CCPAThe California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.), as amended by the CPRA.
CPRAThe California Privacy Rights Act, effective 1 January 2023.
CalOPPAThe California Online Privacy Protection Act, applicable to operators of commercial websites or online services accessible to California residents.
ConsentFreely given, specific, informed, and unambiguous agreement by a data subject to the processing of their personal data.
CookiesSmall text files placed on a user's device to store information about browsing activity and preferences.

4. Data Controller Information

ABDO OTMANI LTD acts as the Data Controller with respect to personal data processed through the Platform.

Registered Legal Name: ABDO OTMANI LTD
Registered Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9, United Kingdom
Country of Registration: United Kingdom
Website: https://rawdly.com
Privacy Contact: contact@rawdly.com

Where daycare operators use the Platform to manage data about their staff and the children enrolled in their care, those operators may independently act as Data Controllers for their own processing activities. In such cases, Rawdly acts as a Data Processor pursuant to a binding service agreement.


5. Categories of Personal Data We Collect

5.1 User Identification Data

  • First name and last name
  • Email address
  • Phone number

5.2 Account and Access Data

  • Login credentials (stored exclusively as a cryptographic hash; plaintext passwords are never stored or logged)
  • User role and access permissions within the Platform (e.g., administrator, staff member, parent/guardian)

5.3 Children's Operational Data

The following data is entered into the Platform exclusively by authorised adult users — daycare staff or verified parents/guardians — acting in their professional or parental capacity:

  • Child's first and last name
  • Child's date of birth and age group
  • Attendance records (check-in and check-out times)
  • Daily activity logs and developmental notes
  • Associated parent or guardian contact details

This category of data is treated with heightened sensitivity and is subject to the specific safeguards described in Section 9 of this Policy. Enrolled children are not users of the Platform, do not interact with it directly, and do not provide any personal data to us themselves.

5.4 Billing and Payment Data

When you subscribe to a paid tier of Rawdly, payment transactions are processed exclusively by Stripe, our authorised third-party payment processor. We do not directly collect, store, or process full payment card numbers, CVV codes, or bank account details. We may retain records of transaction identifiers, subscription tier, billing cycle, and payment status for accounting and support purposes.

5.5 Technical and Usage Data

The following technical data is automatically collected when you access and use the Platform:

  • IP address
  • Device type, model, and operating system
  • Browser type and version
  • Session identifiers and authentication tokens
  • Feature usage logs and navigation patterns
  • Application crash and error reports
  • Time-stamped access logs

5.6 Communications Data

Content of support requests, feedback submissions, or correspondence sent to us via email or in-app channels.


6. How We Collect Personal Data

6.1 Direct Input by Users

Personal data is collected directly from you when you:

  • Register for a Rawdly account;
  • Complete your user profile or organisation settings;
  • Enter child or staff records into the Platform as an authorised operator or parent/guardian;
  • Submit a support request or communicate with us via email;
  • Complete a subscription or billing action.

6.2 Automatic Collection via Tracking Technologies

When you access the Platform, certain technical and behavioural data is collected automatically through:

  • Session and authentication cookies — to maintain logged-in sessions and user preferences;
  • Analytics tools — including Google Analytics and Firebase, which collect aggregated data about Platform usage, user flows, and feature engagement;
  • Remarketing pixels and tracking scripts — including pixels from Google Ads, Facebook/Meta, and TikTok, which are used to measure advertising effectiveness and enable remarketing campaigns;
  • Security services — Google Invisible reCAPTCHA, which processes behavioural signals to distinguish human users from automated bots, without requiring user interaction.

For full details on cookies and tracking, please refer to Section 10 of this Policy.

6.3 From Third-Party Advertising Platforms

We may receive limited engagement data (such as ad click events or conversion signals) from Google Ads, Facebook/Meta, and TikTok when you interact with our advertisements on those platforms.


7. Legal Bases for Processing Personal Data (GDPR)

Where the GDPR or UK GDPR applies, we rely on the following legal bases:

Processing ActivityLegal Basis
Creating and managing user accountsPerformance of a Contract (Art. 6(1)(b))
Delivering core Platform features and functionalityPerformance of a Contract (Art. 6(1)(b))
Processing subscription payments via StripePerformance of a Contract (Art. 6(1)(b))
Sending transactional and service communications via ResendPerformance of a Contract (Art. 6(1)(b))
Fraud prevention, security monitoring, and Platform integrityLegitimate Interests (Art. 6(1)(f))
Analytics and Platform performance improvementsLegitimate Interests (Art. 6(1)(f))
Remarketing campaigns (Google Ads, Facebook, TikTok)Consent (Art. 6(1)(a))
Non-essential cookies and third-party tracking technologiesConsent (Art. 6(1)(a))
Processing enrolled children's operational data by authorised operatorsLegitimate Interests of the daycare operator and/or Performance of a Contract, subject to the safeguards in Section 9
Compliance with legal and regulatory obligationsLegal Obligation (Art. 6(1)(c))

Where we rely on legitimate interests, we have conducted a balancing assessment and determined that such interests are not overridden by the rights and freedoms of data subjects. You may request further information about any such assessment by contacting contact@rawdly.com.

Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.


8. Purposes for Which We Use Your Personal Data

8.1 Provision and Operation of the Service

To create, activate, and manage your account; to authenticate your identity and authorise access to permitted features; to deliver core Platform functionality including attendance tracking, activity management, and reporting; and to provide technical support and respond to service enquiries.

8.2 Payment Processing and Subscription Management

To manage your subscription, process billing events through Stripe, maintain records of subscription status, and handle renewals, upgrades, or cancellations.

8.3 Transactional and Service Communications

To send account verification emails, password reset instructions, billing confirmations, system notifications, and other communications necessary to deliver the Service. These communications are delivered via Resend and are not marketing in nature. They cannot be fully opted out of while maintaining an active account.

8.4 Security, Fraud Prevention, and Platform Integrity

To detect and prevent unauthorised access, fraudulent activity, abuse of the Platform, or violations of our Terms of Service. We use IP addresses, login logs, reCAPTCHA signals, and behavioural data to identify suspicious activity and protect user accounts and enrolled children's data.

8.5 Product Improvement and Analytics

To understand how users interact with the Platform, identify usability issues, measure feature adoption, diagnose technical errors, and improve the overall product experience. Analytics are conducted using aggregated and, where possible, pseudonymised data via Google Analytics and Firebase.

8.6 Remarketing and Targeted Advertising

To serve targeted advertisements to prospective and existing users on Google Ads, Facebook/Meta, and TikTok, including the use of conversion tracking pixels. This processing is based on your consent, which may be withdrawn at any time (see Section 18).

8.7 Legal and Regulatory Compliance

To comply with applicable laws and regulations, respond to lawful requests from public authorities or courts, enforce our Terms of Service, and exercise or defend legal claims.


9. Children's Data — Special Provisions

9.1 Nature and Source of Children's Data

Rawdly is a daycare management platform, and the processing of operational data pertaining to enrolled children is a core function of the Service. This data is entered exclusively by adult users — specifically authorised daycare staff or verified parents/guardians — acting in their professional or parental capacity.

Enrolled children are not users of the Platform, do not create accounts, and do not provide personal data to Rawdly directly or independently. We do not solicit, encourage, or knowingly collect data directly from children.

9.2 Who May Enter Children's Data

Children's data may only be entered into the Platform by:

  • Daycare administrators and staff acting in their professional capacity at a licensed daycare centre operating under a Rawdly subscription; or
  • Parents or guardians who have been explicitly invited and authorised by the relevant daycare operator to access their child's records through the Rawdly Parent application.

9.3 Access Controls and Data Minimisation

Access to children's data within the Platform is governed by a role-based access control system:

  • Only users with an explicitly assigned role (administrator, staff, or verified parent/guardian) may access children's records;
  • Parent and guardian accounts are strictly limited to records relating to their own children only;
  • Administrators may not grant Platform access to unverified third parties;
  • We collect only the operational data necessary to deliver the daycare management features described in this Policy.

9.4 Parental Rights Regarding Children's Data

Parents and guardians retain the right to access, correct, or request the deletion of data held about their child within the Platform, subject to the legitimate operational requirements of the relevant daycare centre. Requests may be submitted to contact@rawdly.com or directed to the daycare operator managing the relevant account.

9.5 Prohibition on Advertising Use of Children's Data

Children's operational data (as defined in Section 5.3) is strictly prohibited from use in any advertising, profiling, remarketing, or marketing activity. This data is fully isolated from all advertising and analytics pipelines and is used exclusively in connection with the operational management features of the Platform.


10. Cookies, Tracking Technologies, and Remarketing

10.1 What Are Cookies

Cookies are small text files stored on your device when you access the Platform. We also use related technologies such as pixel tags, web beacons, and local storage objects (collectively, "tracking technologies").

10.2 Categories of Cookies We Use

Strictly Necessary Cookies
Essential for the Platform to function. They enable user authentication, session management, and security controls. These cookies cannot be disabled without significantly impairing service functionality.

Examples: session tokens, CSRF protection cookies, Google Invisible reCAPTCHA signals.

Functional and Preference Cookies
Allow the Platform to remember your settings and preferences, such as language or UI configuration.

Analytics Cookies
Collect information about how you use the Platform to help us understand usage patterns and improve the product experience.

Services used: Google Analytics, Firebase Analytics.

Remarketing and Advertising Cookies
Placed by our advertising partners to track your engagement with our advertising content and enable targeted or remarketing campaigns. These technologies may track activity across multiple websites and platforms.

Services used: Google Ads (conversion tracking and remarketing), Meta Pixel (Facebook and Instagram), TikTok Pixel.

10.3 Managing Your Cookie Preferences

When you first access the Platform, you will be presented with a cookie consent notice through which you may accept, reject, or customise your cookie preferences (with the exception of strictly necessary cookies). You may update your preferences at any time through the cookie settings interface accessible from the Platform.

You may also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For further guidance, visit www.allaboutcookies.org.

10.4 Do Not Track

Some browsers transmit a "Do Not Track" signal. As there is no universally accepted standard for responding to such signals, the Platform does not currently modify its data collection practices in response to Do Not Track browser signals.


11. Third-Party Services and Processors

We engage the following third-party service providers acting as data processors on our behalf. Each is bound by a Data Processing Agreement or equivalent contractual safeguard.

11.1 Analytics

ProviderPurposePrivacy Policy
Google AnalyticsPlatform usage analytics and performance measurementhttps://policies.google.com/privacy
Firebase (Google)Mobile application analytics, crash reporting, and performance monitoringhttps://firebase.google.com/support/privacy

11.2 Email Delivery

ProviderPurposePrivacy Policy
ResendDelivery of transactional and system-generated emails (account notifications, password resets, billing confirmations)https://resend.com/legal/privacy-policy

Resend receives only the recipient's email address and the content of the transactional message. It does not have access to any other user account data or children's operational data.

11.3 Security

ProviderPurposePrivacy Policy
Google Invisible reCAPTCHAAutomated bot detection and abuse prevention on login, registration, and form submission flowshttps://policies.google.com/privacy

11.4 Payment Processing

ProviderPurposePrivacy Policy
StripeWeb and mobile subscription billing and payment processinghttps://stripe.com/privacy

All payment card data is processed directly by Stripe in accordance with PCI-DSS standards. Rawdly does not store, transmit, or have access to full card numbers or sensitive authentication data.

11.5 Remarketing and Advertising Platforms

ProviderPurposePrivacy Policy
Google AdsSearch and display remarketing, conversion trackinghttps://policies.google.com/privacy
Meta (Facebook / Instagram)Social media remarketing and conversion tracking via Meta Pixelhttps://www.facebook.com/privacy/policy
TikTok AdsVideo platform remarketing and conversion tracking via TikTok Pixelhttps://www.tiktok.com/legal/page/us/privacy-policy

These advertising platforms may independently act as data controllers in relation to data collected through their pixels and tags. We encourage you to review their respective privacy policies directly.


12. International Data Transfers

ABDO OTMANI LTD is registered in the United Kingdom. Certain third-party service providers listed in Section 11 — including Google, Meta, TikTok, Stripe, and Resend — are based in, or process data in, the United States or other countries that may not provide the same level of data protection as your country of residence.

Where we transfer personal data internationally, we ensure that appropriate safeguards are in place, which may include:

  • Standard Contractual Clauses (SCCs) approved by the European Commission and/or the UK Information Commissioner's Office (ICO);
  • Adequacy decisions issued by the relevant supervisory authority, where applicable;
  • Binding Corporate Rules or other approved transfer mechanisms where relevant.

You may request further information about the safeguards applicable to any specific international transfer by contacting us at contact@rawdly.com.


13. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with any legal, accounting, or regulatory obligations.

Data CategoryRetention Period
User account data (name, email, phone number)Duration of active account, plus up to 24 months following account closure or last active use
Children's operational dataDuration of the active daycare operator account, plus up to 12 months following account closure, unless a longer period is required by applicable law
Billing and transaction records7 years from the date of transaction, in accordance with accounting and tax obligations
Technical and usage logsUp to 12 months from the date of collection
Security and audit logsUp to 24 months from the date of collection
Remarketing consent recordsUntil consent is withdrawn, plus 3 years for audit purposes

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data must be retained beyond the standard period for legal purposes, it is isolated from active use and restricted from further processing.


14. Data Security

We implement a comprehensive set of technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure.

14.1 Technical Measures

  • Encryption in transit: All data transmitted between users and the Platform is protected using TLS 1.2 or higher (HTTPS) on all connections.
  • Encryption at rest: Sensitive data stored in our databases, including user credentials and children's records, is encrypted at rest using industry-standard encryption algorithms.
  • Password security: User passwords are stored exclusively as cryptographic hashes using a strong adaptive algorithm (such as bcrypt or Argon2). Plaintext passwords are never stored, logged, or transmitted.
  • Role-based access control (RBAC): Access to personal data is restricted to authorised personnel or systems that require it for a defined operational purpose.
  • Secure infrastructure: The Platform is hosted on managed cloud infrastructure with automated security patching, intrusion detection monitoring, and regular vulnerability assessments.
  • API security: All API endpoints are protected by authenticated sessions, rate limiting, and input validation controls.

14.2 Organisational Measures

  • Access to production systems and personal data is limited to authorised personnel on a strict need-to-know basis.
  • All personnel with access to personal data are subject to confidentiality obligations.
  • We conduct periodic reviews of our security practices and update our measures in response to emerging threats.
  • In the event of a personal data breach likely to result in risk to individuals' rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach and will inform affected data subjects without undue delay where required by applicable law.

No method of electronic transmission or storage is completely secure. While we apply industry-standard safeguards, we cannot guarantee the absolute security of data transmitted to or through the Platform.


15. Your Rights Under GDPR and UK GDPR

If you are located in the European Union or the United Kingdom, you have the following rights in relation to your personal data, subject to applicable legal exceptions:

15.1 Right of Access

You may request a copy of the personal data we hold about you and information about how it is processed (a "Subject Access Request").

15.2 Right to Rectification

You may request that we correct inaccurate or incomplete personal data we hold about you.

15.3 Right to Erasure ("Right to be Forgotten")

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is otherwise unlawful. This right is subject to exceptions where retention is required to comply with a legal obligation or to exercise or defend legal claims.

15.4 Right to Restriction of Processing

You may request that we restrict the processing of your personal data in certain circumstances, such as where you contest its accuracy or where processing is unlawful and you prefer restriction to erasure.

15.5 Right to Data Portability

You may request your personal data in a structured, commonly used, machine-readable format (such as JSON or CSV) and transmit it to another controller, where processing is based on consent or contract and is carried out by automated means.

15.6 Right to Object

You may object at any time to the processing of your personal data where we rely on legitimate interests. You also have an absolute right to object to processing for direct marketing purposes, including related profiling.

15.7 Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal or similarly significant effects on you — except where necessary for a contract, authorised by law, or where you have given explicit consent.

15.8 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.

15.9 Right to Lodge a Complaint

If you consider that we have violated your data protection rights, you may lodge a complaint with the relevant supervisory authority:

  • United Kingdom: Information Commissioner's Office (ICO) — https://ico.org.uk
  • European Union: The supervisory authority in your EU member state of habitual residence, place of work, or place of the alleged infringement.

15.10 How to Exercise Your Rights

Submit a written request to:

Email: contact@rawdly.com
Subject Line: Data Subject Rights Request — [Right Being Exercised]

We will respond within 30 calendar days of receipt. Where complexity or volume necessitates an extension, we will notify you within the initial 30-day period, with a response deadline not exceeding a further 60 days.

We may request reasonable verification of your identity before processing your request.


16. Your Rights Under CCPA and CPRA (California Residents)

This section applies to residents of the State of California and supplements the rest of this Privacy Policy in accordance with the CCPA as amended by the CPRA, effective 1 January 2023.

16.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information as defined under the CCPA:

CategoryExamples Collected
IdentifiersName, email address, phone number, IP address
Internet or Other Electronic Network ActivityUsage logs, browser type, device information, session data
Geolocation DataApproximate location derived from IP address
Inferences Drawn from Personal InformationAnalytics-derived usage patterns and feature preferences

We do not sell personal information for monetary compensation. However, the sharing of personal information with advertising platforms (Google Ads, Facebook/Meta, TikTok) for remarketing purposes may constitute a "sale" or "sharing" under the CCPA/CPRA definition. You have the right to opt out of such sharing (see Section 18).

16.2 Your CCPA/CPRA Rights

As a California resident, you have the right to:

  • Know — request disclosure of the categories and specific pieces of personal information we have collected, used, disclosed, or sold/shared about you.
  • Delete — request deletion of your personal information, subject to certain exceptions.
  • Correct — request that we correct inaccurate personal information we maintain about you.
  • Opt Out — opt out of the sale or sharing of your personal information for cross-context behavioural advertising.
  • Limit Use of Sensitive Personal Information — where applicable, request that we limit the use and disclosure of sensitive personal information to permitted purposes only.
  • Non-Discrimination — we will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a different level of service as a result of exercising these rights.

16.3 How to Submit a CCPA/CPRA Request

Email us at contact@rawdly.com with the subject line: CCPA Rights Request.

We will respond to verified requests within 45 calendar days. Where additional time is required, we will notify you of the extension (up to a further 45 days) and the reason for it.

You may designate an authorised agent to submit a request on your behalf. We may require written proof of the agent's authorisation and verification of your identity before processing such requests.


17. Your Rights Under CalOPPA

This section applies to California residents under the California Online Privacy Protection Act (CalOPPA), in effect since 1 January 2014.

In accordance with CalOPPA:

  • Users may visit our website anonymously where technically possible.
  • This Privacy Policy is accessible from the homepage of https://rawdly.com via a clearly labelled link.
  • This Privacy Policy link includes the word "Privacy" and can be easily found on the page where it is listed.
  • You will be notified of any material changes to this Privacy Policy via a notice on our website and/or by email, using the "Last Updated" date displayed at the top of this document.
  • You can update your personal information by logging into your account settings or by contacting us at contact@rawdly.com.

Regarding Do Not Track signals: as noted in Section 10.4, the Platform does not currently alter its data collection practices in response to Do Not Track browser signals, as no uniform standard for responding to such signals has been established.


18. Marketing Communications and Remarketing Opt-Out

18.1 Transactional Emails

Service-related emails (account verification, password resets, billing confirmations, system notifications) are necessary for the operation of the Service and cannot be unsubscribed from while you maintain an active account.

18.2 Remarketing Opt-Out

If you wish to opt out of targeted or remarketing advertising through our advertising platforms, you may do so through the following mechanisms:

Opting out of personalised advertising does not mean you will stop seeing advertisements altogether; it means advertisements shown to you will be less tailored to your inferred interests.

18.3 Withdrawing Cookie Consent

You may withdraw consent for non-essential cookies at any time by accessing the cookie settings interface on the Platform. Withdrawal applies prospectively and does not affect data already collected.


19. Third-Party Links and Integrations

The Platform may contain links to third-party websites, services, or integrations that are not operated or controlled by Rawdly. This Privacy Policy applies solely to the Platform. We have no responsibility for, and make no representations regarding, the privacy practices or content of any third-party websites or services. We encourage you to review the privacy policy of any third-party service before providing personal information to it.


20. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the features of the Service. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this document;
  • Post a prominent notice on the Platform; and/or
  • Where appropriate, send a notification to the email address associated with your account.

Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated terms. We encourage you to review this Policy periodically.


21. Contact Us and Privacy Inquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or our data processing practices, please contact us:

ABDO OTMANI LTD
71-75, Shelton Street
Covent Garden
London, WC2H 9
United Kingdom

Email: contact@rawdly.com
Website: https://rawdly.com

We are committed to resolving privacy-related concerns promptly and transparently. If you are not satisfied with our response, you retain the right to escalate your concern to the relevant data protection supervisory authority as described in Section 15.9 of this Policy.


This Privacy Policy was last reviewed and updated on 4 April 2026. Previous versions are available upon request.